Privacy Policy

Effective Date: December 11, 2024

At KIERRA, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.kierra.site), purchase our products, or interact with our services. By using our website, you consent to the practices outlined in this policy. Please read this Privacy Policy carefully to understand how we collect, store, and safeguard your information.

1. Information We Collect

We collect both personal and non-personal information from users when they interact with our website. This data helps us provide you with a better, more personalized shopping experience.

  • Personal Information: When you make a purchase, create an account, or contact us for customer support, we may collect personal details such as your name, email address, shipping address, phone number, and payment information. This information is necessary for processing your orders, communicating with you, and delivering our products or services.

  • Non-Personal Information: We automatically collect certain information about your visit to our site. This includes your IP address, browser type, device information, location data, and browsing behavior. This non-personal data helps us improve the performance and functionality of our website and deliver a better user experience.

2. How We Use Your Information

The information we collect is used for several purposes, including:

  • Order Processing: To process and fulfill your orders, including verifying payment information and shipping the products to you.
  • Customer Service: To respond to your inquiries, resolve issues, and improve our service quality.
  • Personalization: To tailor our website content, product recommendations, and promotional offers to suit your preferences and enhance your shopping experience.
  • Marketing: With your consent, we may use your email address to send promotional emails or newsletters regarding our products, offers, or other updates that may be of interest to you. You can opt-out of receiving these communications at any time.

3. How We Protect Your Information

We take the security of your personal information seriously. To prevent unauthorized access, alteration, or disclosure of your personal data, we use industry-standard security measures, including encryption technologies, secure servers, and firewalls. Additionally, access to your personal information is limited to authorized personnel only.

However, please note that no method of data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are placed on your device to help us remember your preferences and customize your experience. These cookies also enable us to analyze traffic patterns and improve the performance of our website. You can manage cookie preferences through your browser settings, including disabling them if you prefer. However, doing so may limit some features or functionality of our site.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing services) who help us fulfill orders, process payments, or provide customer support. These third parties are obligated to protect your data and use it only for the specific purposes we contract them for.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as responding to a subpoena, court order, or government request.

6. Your Rights and Choices

As a user of our website, you have several rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

To exercise any of these rights, please contact us at info@kierra.site.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Your continued use of our website after any changes to this policy signifies your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@kierra.site
  • Phone: 262-322-2370
  • Address: 1651 Brandon Way Gln NE, Waukesha, Wisconsin, United States

We are committed to addressing any privacy concerns and providing you with a secure and enjoyable shopping experience.